Support Rotaid AED cabinet

frequently asked Questions
All our cabinets only require a short twist to the left to open. The whole cover comes of to provide full access to the defibrillator. The cover is fixated to the backplate via a belt and does not require your attention after opening.

To close the cabinet, place the cover about 15 centimetres to the left (counter clockwise) and then twist to the right until the cover cannot move any further. Please also make sure to enclose the steel hook in the cover when placing the cover when using a Plus, Solid Plus or Solid Plus Heat LED. In the video section on this page a more detailed video can be found regarding the closing of the cabinet.

New Alarm
The alarm is triggered when the cabinet is opened and will sound continuously for 15 minutes. After 15 minutes, it will beep every 5 minutes. On the bottom of the alarm unit, a small red button can be found. When the alarm is sounding, this button can be pushed to temporarily pause the alarm. When the cover is placed back onto the cabinet, a dual tone signal is heard. This signals the alarm is functioning normally again. On the bottom a white volume switch can be found to select the loudness level. When switched to the left, an 84dB loudness is selected. When switched to the right, a98 dB loudness is selected. Two AA-batteries power the alarm system for approximately 24 months and can be found in the materials package.


Old Alarm
The alarm is triggered when the cabinet is opened and will sound continuously for 15 minutes. After 15 minutes it will beep every 5 minutes. On the top of the alarm unit, a small grey button can be found. When the cabinet is in alarm, you push this button and it will shut off the alarm signal. When the cover is placed back onto the cabinet, a dual tone signal is heard. This signal sounds to confirm that the alarm is functioning again. Two AAA-batteries power the alarm system for at least 24 months and can be found in the fastening materials package.

The printed guide is located in the box and provides guidance for a correct installation. For the Solid Plus Heat LED cabinet, an extra installation guide for the connector can be found in the plastic bag (located inside the cabinet together with the connector itself).

For the Swift, just place the defibrillator on the metal shelf. The height of the shelf can be adjusted to ensure a visible placement of the device. For the Plus, Solid Plus and Solid Plus Heat, use the two long bolts and pre-drilled holes on the top of the backplate to find the ideal position to hang the defibrillator via its handle or carrying case.

You can check your AED brand and type to find the ideal position in this brochure:

Rotaid AED List


The cover needs no maintenance. For a high-quality appearance, you can clean the cover from time to time with a damp cloth to remove dirt and any residual sand.

The back plate requires no maintenance.
In the backplate, a rubber ring/seal is mounted to ensure your cabinet is watertight. To make sure this rubber seal ramains flexible, please lubricate the seal at least twice a year with a greasy liquid or spray, please do this once before the summer and once before the winter.

Heating & LED lights
The LEDS burn continuously. This makes your AED visible during the dark hours.

The heater works fully automated and will switch on during cold temperatures thanks to the built-in thermostat and controller. Please make sure the socket that powers the heating device will be
marked to prevent loss of power.

In case of a malfunction, the LEDs will blink.
Your heating device will not work anymore.
If so, contact your official Rotaid AED Cabinets distributor for further assistance.

Alarm System
For optimal performance, replace both AA batteries once every 24 months. Only use Alkaline batteries
for optimal performance and life span.

Heating system
The heating system consumes approximately 220/240 kWh per year. Measured in the Dutch climate.


A warranty of 2 years applies to all products of Rotaid AED Cabinets. This warranty includes the functioning of the cabinet, the cover transparency, the functioning of the alarm system and the working of the heating system. The following conditions apply to this warranty:


Warranty conditions

• The cabinet is installed according to Rotaid’s installation instructions.

• The cabinets is maintained according to Rotaid’s maintenance instructions.

• The cabinets are bought through certified distributors and partners of Rotaid AED Cabinets.

• For the Rotaid Solid Plus Heat LED the warranty applies only if the system is wired, connected and installed according to the instructions and by using the correct materials that come with the heating system. This includes a certified 24 Volt Transformer, a connector set and certified power cord.

• If non-official and after-market accessories, products or services are mounted / added / used, Rotaid AED Cabinets will not be liable for the functioning, safety and quality of its products and the warranty is terminated.

• The Rotaid installation and maintenance instructions are packed in every box and can additionally be downloaded on Rotaid’s website :


Use both bolts to hang the AED.
You can check your brand and type to find the ideal position in this overview:

AED Placement Assistant

The serial number can be found here:

Het serienummer van de Rotaid AED kast vindt u hier:

Instruction video how to properly open your Rotaid Cabinet
Instruction video how to properly close your Rotaid Cabinet

This video guides you through Rotaid's new application 'Rotaid 3D'.

We show what images you need to trigger the app.
Step by step how to operate the app and what possibilities you have.

Now available in the Apple App-store and Google Play-store.


In this video, the new loudness levels of the new alarm systems are demonstrated. There is also a comparison with the previous alarm system. For more information, please visit